Privacy Policy

Last Updated: 12th December 2024

At Porto Spaces Limited, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, www.portospaces.com, or use our services. Please take a moment to read this policy and understand our practices regarding your personal data.

1. Information We Collect

When you interact with our website, we collect the following types of information:

1.1 Personal Information
This includes any information that can personally identify you, such as your name, email address, phone number, billing address, and payment details. You provide this information voluntarily when you sign up for an account, subscribe to our newsletter, or contact us.

1.2 Usage Data
We automatically collect certain details when you visit our website, including your IP address, browser type, operating system, pages viewed, and other diagnostic data. This helps us improve the performance of our website and your overall experience.

1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience on our site. These help us remember your preferences, track trends, and display relevant content. You can manage or disable cookies through your browser settings if you prefer.

2. How We Use Your Information

We use the information we collect for several purposes:

2.1 To Provide Services
We use your personal details to fulfill your requests, process orders, deliver products, and respond to inquiries.

2.2 To Improve Our Website
We analyze usage data to enhance the functionality of our website and optimize the user experience.

2.3 To Communicate with You
We may use your contact information to send updates about our services, special offers, or important notices. You can opt out of marketing emails at any time by following the unsubscribe link provided in each email.

2.4 To Comply with Legal Obligations
We may use or share your information if required by law, to resolve disputes, or to enforce our terms and conditions.

3. Sharing Your Information

We never sell or rent your personal information. However, we may share your data in the following situations:

3.1 Service Providers
We may share your information with trusted third-party service providers who help us run our website or support our business operations. These providers are required to maintain the confidentiality of your data.

3.2 Legal Compliance
We may disclose your information if we are legally required to do so, such as in response to a request from law enforcement or a government agency.

3.3 Business Transfers
In the case of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or loss. This includes using encryption, firewalls, and other security technologies. However, please be aware that no system is 100% secure, and we cannot guarantee the absolute security of your information.

5. Data Retention

We only keep your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once we no longer need your information, we securely delete or anonymize it.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

6.1 Access
You can request a copy of the personal data we hold about you.

6.2 Correction
You can ask us to correct any information you believe is inaccurate or incomplete.

6.3 Deletion
You may request that we delete your personal data, subject to certain exceptions.

6.4 Objection to Processing
You have the right to object to the processing of your personal data for marketing purposes or based on our legitimate interests.

6.5 Data Portability
You can request that we transfer your personal data to another organization, or to you, in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the details in the “Contact Us” section.

7. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect or solicit personal information from children. If we discover that we have inadvertently collected data from a child under 13, we will take steps to delete that information.

8. Third-Party Websites

Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before sharing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy here with a new “Last Updated” date. We encourage you to check this page periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please reach out to us at:

Porto Spaces Limited
124 Finchley Road, London, NW3 5JS, United Kingdom
info@portospaces.com
+44 (0) 207 965 7191